Cookies

cookie policy

Last updated 26.05.2020

We collect information about the users of the website www.teosto.fi (later referred to as the ”Website”) through cookies and similar technologies (later referred as ”Cookies”). In this Cookie Policy we explain how Teosto uses Cookies on the Website and how you can control the use of Cookies on your computer or other device.

The Cookies used on the Website do not store sensitive information or your name, address or payment information.

  1. what are cookies?

Cookie is a little text file which is stored on your computer or other device and which stores information on your visit on the Website. With the help of Cookies, Teosto can improve the usability of the Website and its other services. Cookies will not affect the data security and cannot spread viruses or malware.

Information collected by Cookies is not, in principle, associated with personally identifiable information but some information collected by Cookies may be indirectly associated with personally identifiable information relating to identifiable person. Such information includes e.g. Website user’s IP address and unique device ID. We treat such information as Personal Data in accordance with our Privacy Policy.

  1. what cookies do we use and how are they used?

    1. Necessary Cookies

  2. Necessary Cookies are essential to ensure the availability of our Website. For example, necessary Cookies pre-load certain procedures of the Website in order to speed up the Website’s loading and register a unique ID for the Website’s visitor in order to recognize them again later.

    1. Analytics Cookies

    We use analytics Cookies to improve the operation of the Website. Analytics Cookies collect information, among other things, on how users use the Website and how users navigate between the various tabs on the Website. In addition, analytics Cookies are used to collect statistics and technical information about users’ devices and to maintain a session when a user visits another website during the session.

    1. Marketing Cookies

    We use marketing Cookies on our Website. These Cookies help us customize our marketing and provide users with more personalized services in the future. We use marketing Cookies to collect information about for example user behavior and preferences on our Website. We use this information to optimize our Website and to better target content and advertising to users. In addition, third-party advertisers can for example use marketing Cookies to target users with more relevant and real-time ads.

    1. Cookies related to the chat service

    The Cookies related to the chat service provided by a third-party used on our Website are essential to ensure the operation of the chat service.

    1. First and Third-Party Cookies

    The Cookies we use can also be divided into first party Cookies and third-party Cookies. First-party Cookies are provided by Teosto and we manage them ourselves – their functionalities cannot be influenced by third parties.

    Third-party Cookies are provided and managed through the Website by the service providers we use.

    1. Cookie duration

    We use session Cookies and persistent Cookies. Session Cookies last only for the duration of the session on our Website and are deleted automatically when the browser is closed. Persistent Cookies stay in your browser until they are removed, or until they expire. Therefore, persistent Cookies are not deleted automatically when you close the browser or leave the Website.

    1. Description of Cookies

    The table below gives a detailed description of the Cookies used on our Website, the provider of the Cookie, purpose for which the information gathered by the Cookie is used, the type of the Cookie and the duration of each Cookie.

Necessary Cookies (4)

Name

Provider

Purpose

Type

Duration

csrftoken

Giosg

Helps prevent Cross-Site Request Forgery (CSRF) attacks.

HTTP

1 Year

has_js

Teosto

Registers whether or not the user has activated JavaScript in their browser.

HTTP

Session

jStorage

Teosto

Registers a unique ID for visitor, in order for Website to recognize the visitor upon re-entry.

HTML

Persistent

local_storage_ support_test

Twitter

Used in context with local-storage function in the browser. This function allows Website to load faster by pre-loading certain procedures.

HTML

Persistent

Analytic Cookies (11)

Name

Provider

Purpose

Type

Duration

_ga

Teosto

Registers a unique ID that is used to generate statistical data on how the visitor uses the Website.

HTTP

2 Years

_gat

Teosto

Used by Google Analytics to throttle request rate.

HTTP

1 day

_gid

Teosto

Registers a unique ID that is used to generate statistical data on how visitor uses the Website.

HTTP

1 day

collect

Google Analytics

Used to send data to Google Analytics about visitor's device and behavior. Tracks visitor across devices and marketing channels.

Pixel

Session

History.store

Teosto

Contains visitor ID - This is used to track visitor's navigation and interaction on the Website for internal Website-optimization.

HTML

Session

p.gif

Typekit

Keeps track of special fonts used on Website for internal analysis. The Cookie does not register any visitor data.

Pixel

Session

Snoobi

Snoobi

Used for gathering technical information regarding the user's browser, operating system, IP address and screen resolution as well as the user's navigation on the Website.

HTTP

2 years

SnoobiID

Teosto

General ID for Snoobi Analytics.

HTTP

2 years

Snoop_testi

Teosto

Used to test to check if cookies are enabled in the browser; if this Cookie can be set then cookies are allowed.

HTTP

Session

Snoobi30minute_ teosto_fi

Teosto

Up to 30 minutes, to keep track of the session if the user navigates to another website or browser tab.

HTTP

1 day

Snoobisession_ teosto_fi

Teosto

To maintain the session, gets deleted at the end of the session in most browsers.

HTTP

Session

Marketing Cookies (4)

Name

Provider

Purpose

Type

Duration

__widget settings

Twitter

The Cookie is linked to an embedded Twitter timeline.

HTML

Persistent

gid

Giosg

Collects information on user's behavior and navigation which is used to optimize the Website - The cookie also allows Google Ads and Google Analytics to compile information on visitors for marketing purposes.

HTTP

2 years

i/jot

Twitter

Sets a unique ID for visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.

Pixel

Session

snb_ls_test

Teosto

Collects data on visitor's preferences and behavior on the Website - This information is used for making content and advertisement more relevant to the specific visitor.

HTML

Persistent

Cookies related to chat service (5)

Name

Provider

Purpose

Type

Duration

giosg_chat_id_5142

Teosto

Signed random string identifying visitor inside customer’s account.

HTTP

2 years

giosg_gid_5142

Teosto

Globally unique identifier of the visitor.

HTTP

2 years

giosg_gsessid_5142

Teosto

UUID string identifying visitors current browsing session.

HTTP

1 day

giosg_operator_ state_cache_5142

Teosto

Used for keeping track of operator online status between page loads.

HTML

Session

sgid

Giosg

Personal, secret identifier of the visitor. This Cookie is set only for those visitors for whom we cannot store this information to giosg.com domain in an iframe because of blocked third-party cookies.

HTTP

2 years


 

  1. social media plug-ins

The Website may also contain so called social media plugins (such as Facebook and Twitter). When the user visits on the Website, a link is formed between the user’s browser and the server of the provider of the social media plugin. Due to the link, user’s browser may automatically transfer technical data and personal data relating to the Website visitor to the social media plugin provider in question. This data may include e.g. IP address and the information that the IP address in question has visited the Website.

If the user opens the social media plugin while logged into their user account in the social media platform in question, the content of the Website may be linked with user’s user account in that platform. In that case, the service provider in question may be able to connect the user’s visit to the Website with user’s personal user account in the social media platform in question.

If the user is not willing to allow the social media service provider to connect their visit to the Website with their user account in the social media platform in question, user shall log out of the social media platform. Notwithstanding, user’s browser may still transmit the IP address and other information to the social media plugin service provider when they visit the Website, as described above.

The services of the social media plugin service providers are subject to their own terms of use, other terms and data protection policies. Below is a list of the services to which the social media plugins found on the Website relate to. The relevant terms of use and the privacy policies can be found on the websites of the services in question.

Facebook

Twitter

  1. how do you control cookies?

If you do not wish to have Cookies stored on your device, you may choose to set your web browser to refuse Cookies or delete the Cookies stored by the Website. Most web browsers allow you to block Cookies by default and disabling Cookies does not prevent you from accessing the Website. However, you must have enabled Cookies when you log into Teosto’s web service. You can re-enable Cookies at any time.

For example, the following links provide information on how to adjust the cookie setting on some popular browsers:

Safari
Google Chrome
Internet Explorer
Mozilla Firefox

 

As stated in the table above, our Website uses web analytics service Google Analytics to compile analytics data and reports on the usage of the Website to help us improve our services. More information of how Google Analytics collects and processes information, you can find from Google Analytics' website. It is possible to opt-out of Google Analytics with the following browser add-on tool: Google Analytics opt-out add-on.

  1. changes to this cookie policy

Teosto reserves the right to update this Cookie Policy from time to time. If the changes are significant or not in the interest of users of the Website, we will inform you of the change on our Website and in this Cookie Policy.