Customer service info
CUSTOMER SERVICE EXCEPTIONAL OPENING HOURS FOR AUTUMN 2023
Our phone service will be closed on the following days. At other times, we will be serving normally from Monday to Friday, between 10 AM and 2 PM.
- Fri, September 22th – phone service closed
- Fri, September 29th – phone service closed
- Mon, November 6th – Staff training day
- Wed, December 6th – Independence Day
- Mon, December 25th – Christmas Day
- Tue, December 26th – Boxing Day
Our invoicing addresses have changed
Teosto has changed its invoicing addresses. New addresses are valid from January 2023. Please see the new invoicing addresses from the table below. In addition, please note that these addresses are only meant for sending invoices, not for shipping goods etc.
• e-invoice address: 003701170407
• e-invoicing operator: Basware Oyj, operator code: BAWCFI22
• Paper invoices: Säveltäjäin Tekijänoikeustoimisto Teosto ry, PL 990500026, Basware
Company registrator number: 0117040-7 (or FI 01170407), organisation registration number: 14351
VAT number: FI01170407
Our customer service is currently congested
- Thank you for contacting our customer service! At the moment our response time is longer than normally, but we will respond to your message as quickly as possible. We sincerely apologise for the delay! Thank you for your patience!
In urgent matters, you can reach us quickest by phone
In urgent matters, You can reach us by phone on 040 922 66 22* (select 1). Our telephone service is open Mon – Thu from 10 a.m. to 2 p.m.
* the fees for calling the number are the local network rate or mobile charge based on the caller’s own phone subscription.