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Customer service info

Our phone service is closed on Friday March 3rd

Our invoicing addresses are changed

Teosto is changing its invoicing addresses. New addresses are valid from Jan 23rd. Please see the new invoicing addresses from the table below. In addition, please note that these addresses are only meant for sending invoices, not for shipping goods etc.

e-invoice address: 003701170407
e-invoicing operator: Basware Oyj, operator code: BAWCFI22
Paper invoices: Säveltäjäin Tekijänoikeustoimisto Teosto ry, PL 990500026, Basware

Company registrator number: 0117040-7 (or FI 01170407), organisation registration number: 14351
VAT number: FI01170407

Our customer service is currently congested​​

  • Thank you for contacting our customer service! At the moment our response time is longer than normally, but we will respond to your message as quickly as possible. We sincerely apologise for the delay! ​
  • In urgent matters, you can reach us by phone on 040 922 66 22* (select 1). Our telephone service is open Mon – Fri from 10 a.m. to 2 p.m.  ​
  • Thank you for your patience! 

In urgent matters, You can reach us quickest by phone

In urgent matters, You can reach us by phone on 040 922 66 22* (select 1). Our telephone service is open Mon – Thu from 10 a.m. to 2 p.m.  

Our phone number has changed

Our customer service phone number has changed on 1 November. The new number is
+ 358 (0)40 922 66 22.

* the fees for calling the number are the local network rate or mobile charge based on the caller’s own phone subscription.

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